The Job Log 3.0

Produced by: Lazy Bayou File size: 41181 kB License: Shareware OS: Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic x64,Windows Vista Home Buy Price: $ 24.95  or € 16.63 euro Release date: 2007-10-16 Downloads: 221 Visitors rating: (94%, 1 votes)

Rate this Software: (click on 1 - 5 stars) Our Award: (not awarded yet)

Download Full Version Add to basket

The Job Log is designed for the small business that wants to track calls coming into their help desk and/or the customer service department for follow up after assigning support personnel to resolve the issue. Tickets are issued as the call is taken by the support desk. Once the issue is resolved the resolution is saved to the knowledge base where future issues of the same nature can possibly be resolved while the caller is still on the phone. Reports showing open tickets by department and technician allows management to keep up with open tickets that may need to be escalated in order to get the issue resolved in a timely manner.

	Copy the following code to your site to link to this page:
	Share and Enjoy! Social Bookmark this download: